Why Is Dell Customer Service So Bad

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1. I heard Dell customer service was bad… I didn't know it was …

I heard Dell customer service was bad… I didn’t know it was THIS BAD from Dell


Jan 14, 2019 – Nothing too much to say about this story, but to say that Dell has terrible support, period. Technical support almost anywhere is terrible. Also, the agents on the phone are rarely actually employees of the company, but rather a contract company that is trained to aide customers in their technical support.

2. Why Dell's customer support is so bad – Dell Community

https://www.dell.com/community/Customer-Care/Why-Dell-s-customer-support-is-so-bad/td-p/7322021

Jun 25, 2019 – Why Dell’s customer support is so bad. I own a Inspiron 7559 which is an expensive gaming grade laptop. So recently the keyboard and all the …

3. Very POOR Experience with Dell Customer Service – Dell …

https://www.dell.com/community/Customer-Care/Very-POOR-Experience-with-Dell-Customer-Service/td-p/5153351

So not only did Customer Service Rep #1 didn’t do their job and provide enough … I wanted in the first place and have a very bad view of what Dell has become.

4. Why is dell customer service so bad? – Dell Community

https://www.dell.com/community/Customer-Care/Why-is-dell-customer-service-so-bad/td-p/5107879

Mar 6, 2017 – This is an automated email sent from Dell. The following information is a log of your Dell Chat session. Please save this log for your records.

5. why is customer service so bad at Dell – Dell Community

https://www.dell.com/community/Customer-Care/why-is-customer-service-so-bad-at-Dell/td-p/7635839

2 days ago – I recently purchased a laptop with the monthly extended warranty service. I made the huge mistake to call customer service to question a …

6. Why is Dell Customer Support SOOOO Bad? – Dell Community

https://www.dell.com/community/XPS/Why-is-Dell-Customer-Support-SOOOO-Bad/m-p/7636859

10 hours ago – So no laptop, no acknowledgement of the issue and no help other than a bog standard return policy. And through no fault of mine, but 100% …

7. Dell Customer Service Rating 2020: Undercover Tech Support …

https://www.laptopmag.com/articles/dell-tech-support

Apr 13, 2020 – That said, I liked that this time around the app was very clear about what the agent is doing, although the app itself was incredibly slow, so that …

8. Dell Reviews | Read Customer Service Reviews of www.dell …

https://www.trustpilot.com/review/www.dell.com

Tech comes 10 days later, tried to fix the issue but instead of fixing bad sound, the … Dell depot tells me they don’t have the parts so it’ll take an additional 5 days. … Clearly the culture at Dell Customer Care is to blow off the customer and get …

9. Why doesnt Dell care about customer service? – June 2020 …

https://www.cnet.com/forums/discussions/why-doesnt-dell-care-about-customer-service/

Jun 18, 2019 – So my question to all of you is, why doesn’t Dell have a real complaint contact? Complaining to the people who your complaint is about is a …

10. Top 202 Dell Laptops Reviews – ConsumerAffairs.com

https://www.consumeraffairs.com/computers/dell_lap.html

Read reviews and complaints about Dell Laptops, regarding Dell Support, … Dell customers can select from Inspiron, XPS, G Series and Alienware … Also, external microphnes rarely work, and it only uses the internal microphone so very bad …

11. Why is Dell's customer support the worst of them all? – Quora

https://www.quora.com/Why-is-Dells-customer-support-the-worst-of-them-all

I have kept on visiting the service centre from past 5 months but the issue is never fixed. I do not find even … Why do so many companies use Dell? 20,914 Views · Because of bad customer support, which laptop you will never buy? 166 Views.

12. Dell Reviews – Read 471 Genuine Customer Reviews | www …

https://www.reviews.io/company-reviews/store/dell

Dell has collected 471 reviews with an average score of 1.25. … “Dell has the worst customer service in the universe. my lcd screen cracked after 1 month and I … I would buy the ‘Premium’ support (so that the tech would come & do repairs). … It is with regards to how ridiculously bad a company can be run, presumably as a …


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