Why Are All Customer Service Reps Indian

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1. Why are so many customer service sites run by Indians? – Quora

https://www.quora.com/Why-are-so-many-customer-service-sites-run-by-Indians#:~:text=can%20hire%20a-,There%20are%20a%20variety%20of%20reasons%20why%20a%20company%20would,that%20are%20top%20of%20mind%3A&text=It%20allows%20a%20company%20to,shift%20would%20be%20in%20India.

2. Meet the People Who Pick Up When You Call Customer Service

https://www.wired.com/2017/01/jose-sarmento-matos-how-can-i-help-you/

A call center employee helping at Indian account during the day in Thane, … To you, a customer service rep is a voice on the phone, someone to sort … Matos humanizes people who all too often are simply a voice at the other …

3. The Culture Shock of India's Call Centers – Forbes

https://www.forbes.com/sites/morganhartley/2012/12/16/the-culture-shock-of-indias-call-centers/

Deep whirled around and faced the remainder of his call center training class, all of whom were hoping to get jobs working in one of Bangalore's …

4. What To Do When An Indian Answers Your Tech Support Call …

What To Do When An Indian Answers Your Tech Support Call

Believe it or not, it's only a myth that Indian call center agents were put on … Laying such accountability on a tech support rep will only cause them to … I call customer service all the time, and most of the time I have no issues …

5. My Summer at an Indian Call Center – Mother Jones

My Summer at an Indian Call Center

This morning a class of 24 new hires, myself included, will be ferried from all … Indian BPOs work with firms from dozens of countries, but most call-center jobs …

6. Why Do Customers Hate Your Offshore Call Center So Much …

https://www.business2community.com/customer-experience/customers-hate-offshore-call-center-much-0855971

Lately, India has lost a lot of call centers seats to the Philippines where children … Working in a call center as an entry level employees is a far harder job that it … 4 Types of Customer Segmentation All Marketers Should Know … Customer service reps especially in the Philippines undergo a series of tests …

7. Philippines Overtakes India as Hub of Call Centers – The New …

Many companies have moved their customer service lines to Manila to take … Filipino call center agents typically earn more than their Indian …

8. When a racist caller demanded to be transferred to an … – Reddit

When a racist caller demanded to be transferred to an "American" employee. from MaliciousCompliance

More results from www.reddit.com

9. Is your info safe when dealing with an overseas call center …

https://www.latimes.com/business/la-fi-lazarus-overseas-call-centers-20170208-story.html

By disclosing sensitive info to people at a call center in another … Many U.S. businesses use overseas call centers, such as this one in India, for customer service. … While some companies will switch a call to an American service rep if a … Opinion: Why all 50 states need to allow teens to get vaccinated …

10. If you can't understand your customer service agent …

http://www.city-data.com/forum/politics-other-controversies/1147541-if-you-cant-understand-your-customer.html

9 authors

11. Amazon customer service representatives report 24 hour shifts …

https://www.vox.com/the-goods/2019/7/22/20691918/amazon-customer-service-call-center-philippines

Who pays for Amazon's “customer obsession”? The service reps who pick up the phones. Call center employees at an Amazon subcontractor in …

12. Outsource to India, Customer Service India – Tasks Everyday

Enterprise

Coupled with our talent hiring, training and the great work culture and our years of experience of supporting businesses all across the world we are your strategic …


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